FAQs • Cleveland Heights, OH • CivicEngage

As a new homeowner, how can I find out more about the city?: New Resident packets are available for pickup at City Hall in the Community Services office. Packets contain information about City policies, businesses, civic organizations, restaurants, schools, religious institutions, recreation activities, etc. For more information about receiving a packet please call 216-291-2323 or Email Community Relations for more information about the city.

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Community Relations

1. As a new homeowner, how can I find out more about the city?: New Resident packets are available for pickup at City Hall in the Community Services office. Packets contain information about City policies, businesses, civic organizations, restaurants, schools, religious institutions, recreation activities, etc. For more information about receiving a packet please call 216-291-2323 or Email Community Relations for more information about the city.

2. Are there any home and garden tours in the City?: Heights Community Congress sponsors the popular Heights Heritage Home Tour, view the Heights Community Congress website. Held annually in September, the tour showcases architecturally significant homes and gardens throughout the City. For additional information about the tour, call Heights Community Congress at 216-321-6775 or Community Relations at 216-291-2323. For further information about the organization, call 321-6775 or visit Heights Community Congress website. The Forest Hill Historic Preservation Society also sponsors a yearly tour of Forest Hill homes and gardens. Call 216-291-2323 or Email Community Relations for more information.

3. What kinds of events in the City require a permit?: Permits are needed for races, walkathons and bikeathons. Contact Community Relations by calling 216-291-2323 or Email Community Relations for additional information.

4. When is Arbor Day celebrated?: Arbor Day is usually celebrated the last Friday in April. The City of Cleveland Heights - designated a Tree City USA - hosts an Arbor Day celebration each year with participation from local schools and City staff. For information about the City's Arbor Day Celebration, call 216-291-2323 or Email Community Relations for additional information.

5. Does the City have a Memorial Day ceremony?: An annual Memorial Day ceremony is held each May involving veteran groups, community organizations, civic and religious institutions, schools and residents. Contact Community Relations at 216-291-2323 or Email Community Relations for more information.

6. Is a permit needed for a garage sale? What about estate or liquidation sales; is a permit necessary for those as well?

No permit is needed for a garage sale, however certain restrictions do apply:

Items offered for sale should not be displayed in the front of the property.
No more than two garage or yard sales per calendar year may be conducted at any one property.
Each garage or yard sale may run for no more than three consecutive calendar days.
Hours for such sales shall be no earlier than 8 a.m. and no later than 6 p.m.
Garage and yard sales must be conducted by the owner(s) of the personal items to be sold.

Call 216-291-2323 or Email Community Relations for further details. Permits are needed for estate and liquidation sales; such permits can be obtained in the:

Community Relations Office
40 Severance Circle
City Hall
Cleveland Heights, OH 44118

7. My neighbors have frequent loud parties that are a disturbance. What should I do?: The City has a noise ordinance that prohibits unreasonably loud or disturbing noise by voice, musical instrument, amplification, television, car, etc. between the hours of 9 p.m. and 7 a.m. If noise gets too loud from a neighboring property, you may wish to ask your neighbors, if you feel comfortable doing so, to lower their music, voices, etc. If, after speaking to them, the noise level does not improve, or, if you feel you cannot speak to them, call the Police Department non-emergency number at 216-321-1234 while the party/loud noise is in progress. Sometimes the noise stops before the police arrive. If loud noise from a neighboring property is an ongoing problem, call Community Relations at 216-291-2323. A letter will be sent to your neighbors asking them to call Community Relations to discuss the problem. In an emergency situation, of course, call 911.