We are currently collecting information and putting a process in place. Refunds will be made as soon as possible.
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Tickets in these categories are eligible: Prohibited Zone, No Permit, Overnight Parking, Fire Hydrant and Fire Land Parking, Abandoned Vehicle, Traffic Hazard, Parking on Sidewalk, Curb or Streetlawn. PARKING METER TICKETS ARE NOT INCLUDED.
The City’s paper tickets group certain parking violations together. When new tickets were ordered, after the December 2012 increase was enacted, a clerical error occurred that wrongly grouped fines that had not increased with some that had.
This clerical error occurred in 2013. It was recently brought to our attention and immediate action has been taken.
Notification has begun through media outreach and our website. A dedicated email line has been established firstname.lastname@example.org and the City will be mailing a postcard with instructions in the coming days to those affected.