Frequently Asked Questions

Residents who do not have a tree on the tree lawn in front of their house are eligible for a new tree planting  during spring (mid-April through May) and Fall (end of October through November). Please call 216-691-7300 or email the Forestry Division to request a tree planting, trimming, or removal on your tree lawn.

If you do not want a new tree to be planted on the tree lawn in front of your house, contact the Forestry Division at 216-691-7300 or Email the Forestry Division to let them know.

Contact Forestry at 216-691-7300 or Email the Forestry Division. An arborist will examine it to determine if it needs to be trimmed or removed. You can also submit Forestry requests 24 hours a day through the Access Cleveland Heights App.

No! Trees on tree lawns are on public property. If the tree is diseased, Forestry will remove the tree. Healthy trees will not be removed. If you cut down or remove a tree that is on public property, you may be cited and fined.

No. Trees that are on private property are the responsibility of the property owner. Please contact a private tree service company.

If the limb is from a City tree or tree lawn tree, and is blocking the sidewalk, driveway or driveway apron, Forestry will remove it. Call 216-691-7300 or Email the Forestry Division. You can also submit Forestry requests 24 hours a day through the Access Cleveland Heights App.

If the limb is from a tree on private property, the homeowner is responsible for clearing the area. 

If the limb is on a wire, call the Illuminating Company at 800-589-3101.

No. Please call the Illuminating Company at 1-800-589-3101.